Wednesday, February 11, 2009

One night /day at a call centre!!!


This is why call center people get a good package!!!
1 ) Tech Support : "I need you to right-click on the Open Desktop."
Customer : "Ok."
Tech Support : "Did you get a pop-up menu?"
Customer : "No."
Tech Support : "Ok. Right click again. Do you see a pop-up menu?"
Customer : "No."
Tech Support : "Ok, sir. Can you tell me what you have done up until
this point?"
Customer : "Sure, you told me to write 'click' and I wrote 'click'."
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2) Customer : "I received the software update you sent, but I am still
getting the same error message."
Tech Support : "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
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3)Customer : "I'm having trouble installing Microsoft Word."
Tech Support : "Tell me what you've done."
Customer : "I typed 'A: SETUP'."
Tech Support : "Ma'am, remove the disk and tell me what it says."
Customer : "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support : "Insert the MS Word setup disk."
Customer : "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
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4).Customer : "Do I need a computer to use your software?"
Tech Support : ?!%#$ (welll pretend to smile)
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5). Tech Support : "Ok, in the bottom left hand side of the screen,
can you see the 'OK' button displayed?"
Customer : "Wow. How can you see my screen from there?"
Tech support : ??????
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6) Tech Support : "What type of computer do you have?"
Customer : "A white one."
Tech support : ?????
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7). Tech Support : "What operating system are you running?"
Customer : "Pentium."
Tech support : ??????
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8).Customer : "I have Microsoft Exploder."
Tech Support : ??????

Now what do you feel? Some of us use to behave with them like they are their boss and customer care executives, on the other side are their 'orderly'. What is your take on this? I want your comment please...

Tuesday, February 10, 2009

Dilwalon ki Delhi


One day,
I reached Delhi.
I asked a collie (porter), “From where can we go outside?”
He replied, “Go outside and ask there.”

I found it by myself.
I went outside and asked a taxi driver, “ My friend, what’ll you take for Lal Killa?”
His answer was, “ I don’t want to sell it.”

I decided to go by bus instead of taxi.
I asked the conductor, “May I smoke here?”
He got annoyed and replied, “Not at all. It is prohibited.”
I said, “But, that fellow is smoking…”
He roared, “He didn’t take my permission to smoke.”

I reached Lal Killa and went to a hotel.
I asked the hotel manager, “I want a room on seventh floor.”
He aSKed, “ For what, to stay or to dive?”
I got into my room and aSKed the waiter, “Can I have a cup of water?”
He replied, “ No sir, we don’t have any cup of water, we provide cups made by glass only.”

I came out of my hotel to go to my friend’s home. I asked a person walking on the road, “Sir, where does this road go?“
He replied with a boisterous laughter, “I have been seeing this road since last 20 years. It goes nowhere.”